Transform Your Travel Experience

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Terms of Service

1. Acceptance of Terms

By accessing and using the services of Synergy Travel Solutions ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Service Description

Synergy Travel Solutions provides corporate and leisure travel management services including but not limited to flight bookings, hotel reservations, ground transportation, travel insurance, and 24/7 support services. We act as an intermediary between you and travel suppliers.

3. Booking and Payment Terms

All bookings are subject to availability and confirmation. Payment is required at the time of booking unless alternative arrangements have been made. Prices are subject to change until full payment is received. We accept major credit cards and corporate accounts.

4. Cancellation and Refund Policy

Cancellation terms vary by supplier and booking type. We will assist with cancellations according to the terms set by airlines, hotels, and other suppliers. Service fees may be non-refundable. Travel insurance is recommended to protect against unforeseen circumstances.

5. Limitation of Liability

Our liability is limited to the service fees paid to us. We are not responsible for actions of third-party suppliers, weather delays, mechanical issues, or other circumstances beyond our control. We strongly recommend comprehensive travel insurance.

6. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy. Your data is used to provide travel services and may be shared with suppliers as necessary to complete bookings.

7. Governing Law

These Terms are governed by the laws of Illinois, United States. Any disputes will be resolved through binding arbitration in Chicago, Illinois.

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Privacy Policy

1. Information We Collect

We collect personal information including name, contact details, travel preferences, payment information, and passport details as necessary to provide travel services. We also collect technical information about your use of our website and services.

2. How We Use Your Information

Your information is used to process bookings, provide customer support, send travel updates, and improve our services. We may use your information for marketing purposes with your consent.

3. Information Sharing

We share your information with travel suppliers (airlines, hotels, car rental companies) as necessary to complete your bookings. We may also share information with payment processors, technology partners, and regulatory authorities when required.

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption, secure data transmission, and limited access controls. However, no system is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can opt out of marketing communications at any time. For European residents, you have additional rights under GDPR.

6. Cookies and Tracking

We use cookies to improve website functionality and analyze usage. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Inactive accounts may be deleted after 7 years.

8. Contact Information

For privacy-related questions or requests, contact us at [email protected] or +1 (312) 555-7890.

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Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality including security, authentication, and remembering your preferences.

Analytics Cookies: Help us understand how visitors use our website so we can improve performance and user experience.

Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Functional Cookies: Enable enhanced functionality like live chat, social media integration, and personalized content.

3. Managing Cookie Preferences

You can manage your cookie preferences through our consent banner or by adjusting your browser settings. Blocking certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services like Google Analytics, social media widgets, and advertising networks that place their own cookies on your device.

5. Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated revision date.

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DMCA Policy

1. Copyright Compliance

Synergy Travel Solutions respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

2. Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide the following information:

• A physical or electronic signature of the copyright owner
• Description of the copyrighted work claimed to be infringed
• Description of where the infringing material is located on our website
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

3. DMCA Notice Contact

Send DMCA notices to:
DMCA Agent: Legal Department
Synergy Travel Solutions
425 North Michigan Avenue, Suite 2100
Chicago, IL 60611
Email: [email protected]

4. Counter-Notification

If you believe content was removed in error, you may submit a counter-notification with the same contact information above.

5. Repeat Infringers

We reserve the right to terminate accounts of users who are repeat infringers of copyrighted material.